Although, we personally know the high standard of quality care that is available in our affiliated hospitals, as of now, you may not. So we would not like you to be in a situation where you feel disquiet, uneasy and unsure about your decision. Instead, we would like you to undertake medical travel to India with confidence, based on our ‘Service Guarantee’ that assures 100 percent satisfaction.
We are very comfortable in offering you this ‘Service Guarantee’ as we are very confident about the quality of care that you are going to receive at our affiliated healthcare providers.
Our Guarantee
We request you to remit 30 percent of the total amount of the medical travel package specially customized for you, for provisional booking of hospital/surgeon, accommodation and other associated services. If for any reason, at any stage you decide not to go ahead with the planned procedure, we assure you that your entire remitted amount will be refunded back.
Though the chances are very remote, but in case you take such a decision after arriving in India and meeting the surgeon or inspecting the hospital facilities, you will bear only the cost of airfare and accommodation for that period.
Thus our ‘Service Guarantee’ not only protects your money in case of change of your decision but also free's you up of your anxious moments in the pre-procedure period.
Informed Decision with Assurance
In line with our core philosophy ‘your care our concern’, our aim is to help you take an informed decision by giving you adequate inputs on every aspect of medical travel to India. Further, we would like you to take the informed decision backed by our ‘Service Guarantee’ that gives you a very high level of assurance and confidence. So be rest assured and take the first step forward of deciding to explore the ‘Indian option’. |
